By Carole Reedy
Famed author Maya Angelou once said: “I long, as does every human being, to be at home wherever I find myself.”
Wherever we are, most of us yearn for connections, familiarity, and comfort. You can find these feelings even while traveling … if you are armed with knowledge and savvy.
Here are some tips to assist you on your journey in one of the grandest cities of the world. If you have the luxury, allow yourself time to wander, absorb the culture, history, way of life, and routines of the locals.
Before the more practical recommendations, let’s reflect on a philosophical perspective. Despite the hustle bustle of the city, take time to roam (or as my friends and I say “flaneur”) through the neighborhoods (called colonias) that sprinkle the Valley of Mexico. Don’t pack too much in a day, as traveling around the big city takes time and energy, too.
Enjoy the unexpected and unanticipated joys of the moment. Look up and around … at the trees, sky, and skyscrapers. There are surprises around every corner. If you are fortunate enough to come in March, the jacarandas will be in full bloom.
Be open to the people on the street and metro or while shopping. Unlike the French, Mexicans will welcome you even though your Spanish may be not quite correct, or even if it’s nonexistent.
If you are like other visitors to this bewitching city, your memories will remain vivid long after you depart. Here are some practical ways to make your sojourn uncomplicated and rich.
Greetings!
First impressions are said to be the most important, and none is more so than the first words out of your mouth when greeting someone on the street, entering a room or a store, or addressing a waiter.
Friends visiting Mexico City (Ciudad de Mexico) are often surprised at how, in this heavily populated city, people take the time to greet one another. Americans in particular have a tendency to always appear to be in a rush, speaking rapidly and without the formality of a greeting.
The first words out of your mouth when entering a room, a meeting, or store, or simply on the street, should be buenos días (good morning), buenas tardes (good afternoon), or buenas noches (good evening or night). Another useful phrase is just buen día, short for que buen día (literally, may it be a good day – Spanish loves the subjunctive).
A smile goes a long way and is always appreciated. Mexicans always take time for a formal greeting before the chatter begins!
Time and pace
No hay prisa is a good motto to practice during your visit, be it for a week or a year. Literally the phrase means “there is no hurry.” Although some actions and attitudes may be interpreted as “slow and lazy” by some foreign cultural standards, Mexicans are deliberate and formal in their manners, which is actually considerably more sane than the frenzied manners of many foreigners.
Mexicans are patient. Often you will see lines of people waiting for a service. No one is yelling or complaining. People just wait and chat, somehow knowing that stress, and therefore raising their blood pressure, doesn’t do anyone any good or make the line move any faster.
“Why is everyone always late?” They aren’t. The concept of time is different south of the border. If you are invited to a party at 7 pm and show up at exactly 7 pm or, God forbid, earlier, you will be alone and your hosts may not even be dressed yet. It seems that guests stroll in when they want, and everyone thinks that is just fine. Not to worry. No one else will! You won’t miss dinner. If you’re invited for 8 pm, you may not eat until 11.
You may notice that if a business advertises its opening at 9 am, employees may not show up until 9:30 or so. Banks that open at 9 am (an institution you may think would be punctual) may open their doors on time but the employees will just be strolling in and preparing their desks for the day. Go with the flow.
Most entertainment events do not start exactly on time, but they do make an effort to begin within the half hour. Movies do begin on schedule, as do bullfights. When you’re at a supposedly sold-out live concert and you look around 10 minutes before it begins, you may wonder where everyone is. Look around 20 minutes later, and you will see a full house. Arriving early is neither the norm nor fashionable.
Ahorita is the most confusing Spanish word for foreigners. Literally, it means RIGHT NOW. But it never actually does. It can mean anywhere from five minutes to two hours, or even tomorrow morning. If a worker tells you he will return ahorita, the fact is you don’t know when that will be. Take it with a grain of salt. He may as well be saying “who knows?” If you do need a definite answer, ask a more definite question.
My Mexican friends know our northern habits, and therefore they do try to arrive close to the designated time when meeting me. You may not be able to change your lifelong habits, but wait patiently, and if you are on time by your standards, enjoy the ambience or, as I do, always carry a book with you!
Transport, Traffic, and La Hora Pico
Mexico City has a fine public transport system used by millions of people every day. The most used and popular are the Metro (mostly underground) and the Metrobus, which is a bus with its own lane. Cars NEVER drift over to the Metrobus lane; the fine for disobedience of this law is huge. Ambulances are allowed though.
Both systems are easy, and both use the same card for entrance. The metro is 5 pesos and the Metrobus is 6 pesos (basically 25 cents in US currency). The cards are available at all metro stations. There are maps online. Plus, there are actually two apps, chock full of information: Metrobus CDMX and AppCDMX.
The most important information to keep in mind, however, is La Hora Pico, or rush hour. It is a horror in Mexico City, and even the person who experiences no form of claustrophobia may experience a small panic attack when you observe the crushing hoards in action on public transport.
The hours to avoid public transport or driving: weekdays 7 am to 10 am and then again 5 pm to 9 pm. This applies to all areas of the city. Arrive at your destination early and enjoy a cappuccino if need be.
Metrobus and Metro cars are clean and efficient. The first car of each transport train is designated for women, children, and the elderly. Please honor this, as all of us do.
City buses are available in many parts of the city. There are lots of bike lanes, and it appears more people use them daily. If you travel north in the city or far south you may see cable cars as public transport. In Ixtapalapa, the home owners paint creative designs on their roofs for the enjoyment of the cable car riders.
Do beware of bikes and motorcycles. They seem to believe traffic laws are not written for them, running red lights and essentially just doing as they please. Helmet laws are in effect.
If you are an Uber user, you should be quite content with the service here. The cars are clean and well maintained, unlike many taxis. The drivers are, for the most part, a delight and very often talkative, some speaking English. If you do speak some Spanish, this is a good way to practice. Strike up a conversation; they too enjoy practicing their English.
In every way, Ubers are better than taxis, including reasons of safety and the price of your journey. Do not enter a taxi that accepts only credit cards; it is a scam that will charge your card more than the actual price. I do have a taxi sitio (taxi stand) in my neighborhood that I trust, but for the most part Ubers are the better choice, an important factor being that you are not watching the meter run while sitting in traffic.
Ubers know the quickest and safest routes. You can call them right on the street as well as from a designated location.
Banking
Here are a few money-saving and helpful tips about ATM withdrawals.
First of all, to avoid fraud, always use a bank ATM. A big money saver is to refuse the rate of exchange the bank ATM offers you when you enter your card. Most ATMs provide instructions in both Spanish and English. Just press NO when it reads “Do you accept this rate of exchange?” That way you will receive the exchange rate of your personal bank, which will be assuredly less.
It is best to do your cash withdrawals during weekdays. The ATMs run out of money on the weekends and especially during puentes, three-day weekends.
The cost of an ATM transaction also varies by bank, so if you are not happy with the rate at one bank, try another.
You will always get Mexican pesos at the bank ATMs. Should you need US dollars, you will need to visit a casa de cambio (money exchange).
The Joy of Eating
With the more practical matters out of the way, let’s end with a short discussion about Mexican eating habits and protocols.
The grand capital is replete with restaurants for every eating preference and idiosyncrasy. You may feel overwhelmed when you look online for your favorite. So, here are some general options to narrow down your choices.
The meals. Instead of breakfast, lunch, and dinner, all of México enjoys desayuno, comida, and cena.
Desayuno is eaten before 10 am. Comida, the main meal of the day, begins as early as 1 or 2 pm and is served until 4 or 5 pm. Cena is a light evening meal offered from 7 to 10 pm. This is the habit in Mexican homes. Restaurants often adapt to foreign timetables for eating, and since restaurant times may vary, best to check hours on line.
Street food. To eat or not to eat? My guests’ favorite question, and my advice is benign: It is up to you. There are risks involved everywhere, but more so from street vendors. Often there is no running water in the puestos de comida (food stalls), and employees often handle money and food simultaneously.
The food is usually delicious, and it’s certainly quite cheap. Millions of Mexican workers eat it every day. I confess to eating street taco carnitas occasionally, even though I may experience gastrointestinal backlash the next day.
Market eating. Everyone enjoys the huge buildings that house mountains of fruits, vegetables, meat, and often household items. There are also small restaurants inside the markets. One of my favorites is Mercado Medellin (located in Roma Sur on Campeche and Medellin streets). The market has two locations for restaurants, so be sure to ask one of the vendors where to go.
Chains. Here are some unexpected spots that serve great Mexican meals.
The most famous chain store that also houses a restaurant is Sanborns, owned by the world-famous entrepreneur Carlos Slim.
To this day, the distinct dress of the Sanborns waitresses is famous, going back more than a century ago. Collector and dealer of folk art and archaeological artifacts Francis Davis was invited to open a Mexican curio shop inside the Sanborns Casa de los Azulejos, located in Centro. Davis designed a uniform for the servers and according to some, it was loaded with typical Mexican references. It adds such charm to the restaurant.
Sanborns has a good variety of Mexican food which is quite tasty and traditional. There are Sanborns shops located all over the city. There you will find books, scarves, pharmaceuticals, jewelry, perfumes, and electronics, with the merchandise varying from store to store. It is a practical place to shop, and it is a legend.
Another excellent chain for Mexican food is the Bajio restaurants. Like Sanborns, they are located all over the city. The food is outstanding with a good variety. I frequent the one in the Reforma 222 shopping center. Carnitas are a specialty.
Tipping. Waiters and waitresses receive very small salaries – thus they depend on tips. Some owners do not even pay a salary, the workers’ only compensation being tips. Twenty percent is traditional if the service is good. So please tip your wait staff.
Crème de la crème restaurant. Since I’m always asked about this, I will reluctantly address it here. Based on the reaction of my visitors and reviews, the best upscale restaurant is Rosetta, located in Roma Norte, with the Rosetta bakery, located on the next block, as the choice for the best cafe. Definitely the best pastry is the cafe’s Mil Hojas, covered at greater length in my article “Where the Locals Hang Out: The Unsung Treasures of CDMX” (February 2025).
Soak in the sunshine and joy of this city that is unlike any other.
“One never reaches home, but wherever friendly paths intersect the whole world looks like home for a time.” Hermann Hesse